Give the gift of joy, with the brand new Jaques of London Digital eGift Card!
Jaques eGift Card
Give the gift of joy, with the brand new Jaques of London Digital eGift Card!
From wonderful wooden toys to traditional family games and outside leisure luxuries, Jaques of London is the home of happiness for every generation.
Your bespoke eGift Card is not a physical product, so there's no need to worry about delivery or losing it - you will have an email copy that you can use at any time.
Instead, with our eGift card, you'll have your gifted balance sent directly to your email inbox and you can forward this to your loved ones to redeem at checkout or to use yourself at any point during the year!
Spread smiles and get your own coupon of cheeriness today, with Jaques of London.
All of our eGift cards expire 12 months from purchase so you have a full year to gift or use your card on-site!
For more information on how to use your eGift card, please read the T&Cs on our FAQs section.
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Delivery Information
Will my order arrive on time?
Of course it will! 99.9% of our orders arrive on time when placed before 1pm Monday to Friday*.
Explore our delivery services and choose the perfect option for you.
🚚 Standard Delivery (3-5 Working Days)
- FREE for orders over £35
- £3.99 for orders under £35
- £7.95 for orders that include Bulky Items
- This option is not available for orders that include Bespoke Croquet Sets & Luxury Chess
- UK Mainland only
🚚 Express Delivery (1-2 Working Days)
- £5.95 for all orders
- This option is not available for orders that include Bulky Items, Bespoke Croquet Sets & Luxury Chess
- UK Mainland only
🚚 Bespoke Croquet Sets & Luxury Chess Delivery (7-10 Working Days)
- £7.95 for any order including Bespoke Croquet Sets & Luxury Chess
- UK Mainland only
*All Orders placed after 1pm on Monday-Friday and placed on a weekend or Bank Holiday will be processed on the next working day.
Returns FAQ's
We want you to absolutely love your new toy! 🧸💛 But if something’s not quite right, no worries, we make returns as easy as a game of tic-tac-toe! You’ve got a whole 30 days from your purchase date to send it back, hassle-free. 🎉 Want to know exactly how it works? Check out the process in our next question where we break it all down! 🔍✨
For more information please read our full FAQ on returns page.
Sending something back? No worries, it’s as easy as 1, 2, 3…4! 🎲✨ Here’s how it works:
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Reach out to our super-friendly Customer Service Team 🦸♂️💬 Just let us know what you’d like to return and why—we’re here to help!
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We’ll send you a step-by-step guide and a handy returns form. 📩 No guesswork needed, we make it smooth and simple!
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Pop your item back in its original packaging and send it our way. 📦🚚 (Make sure it’s unused, and don’t forget your proof of postage!)
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Once your return lands safely with us, we’ll process your refund faster than you can say abracadabra!
Easy peasy! Got questions? Just give us a shout we’re happy to help! 🎉😊 Check out our full returns page here.
Great question! Once you’ve sent your return back to us (don’t forget to keep your proof of postage! 📩), we’ll work our magic and process your refund within 7 working days. 💰✨ It’ll go straight back to your original payment method, easy peasy! If you need any help along the way, just give us a shout! 🎉 Click here to contact us.