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We want you to absolutely love your new toy! 🧸💛 But if something’s not quite right, no worries, we make returns as easy as a game of tic-tac-toe! You’ve got a whole 30 days from your purchase date to send it back, hassle-free. 🎉 Want to know exactly how it works? Check out the process in our next question where we break it all down! 🔍✨

For more information please read our full FAQ on returns page.

Sending something back? No worries, it’s as easy as 1, 2, 3…4! 🎲✨ Here’s how it works:

1. Reach out to our super-friendly Customer Service Team 🦸‍♂️💬 Just let us know what you’d like to return and why—we’re here to help!

2. We’ll send you a step-by-step guide and a handy returns form. 📩 No guesswork needed, we make it smooth and simple!

3. Pop your item back in its original packaging and send it our way. 📦🚚 (Make sure it’s unused, and don’t forget your proof of postage!)

4. Snap a quick pic of your proof of postage and email it to us. 📸 Once your return lands safely with us, we’ll process your refund or replacement faster than you can say abracadabra!

Easy peasy! Got questions? Just give us a shout we’re happy to help! 🎉😊 Check out our full returns page here.

Great question! Once you’ve sent your return back to us (don’t forget to keep your proof of postage! 📩), we’ll work our magic and process your refund within 7 working days. 💰✨ It’ll go straight back to your original payment method, easy peasy! If you need any help along the way, just give us a shout! 🎉 Click here to contact us.